Privacy policy

At BoldShineCo, we value the trust customers place in us when shopping for children's footwear. We understand that placing an order involves sharing information that should be treated carefully, from delivery details to order history and customer service communications.

This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit https://www.boldshineco.shop/, purchase products, or communicate with our team.

2.1 Information We Collect

The information we collect depends on the features you use and the information necessary to fulfill your request.

Information provided by customers

When placing an order or contacting us, you may provide:

  • Full name.

  • Email address and telephone number, where requested.

  • Billing and shipping addresses.

  • Product selections, sizes, quantities, and order history.

  • Payment transaction details and order confirmation information.

  • Return, refund, replacement, and customer service correspondence.

Technical information

When you browse our website, certain information may be collected automatically through the website platform or service providers. Depending on the technologies in use, this may include your IP address, browser type, device characteristics, operating system, pages viewed, referring website, and approximate visit times.

Payment information

Payment information is processed through the payment methods and providers available at checkout. Transaction references and payment status may be retained for order fulfillment, fraud prevention, and accounting. The extent to which card or other payment details are collected or stored depends on the payment provider and the systems used.

2.2 How We Use Your Information

BoldShineCo may use personal information for the following purposes:

  • To process and confirm purchases.

  • To prepare, dispatch, and deliver footwear orders.

  • To provide tracking updates and order-related notifications.

  • To respond to questions about sizing, styles, and availability.

  • To evaluate returns, refunds, and replacement requests.

  • To detect suspicious activity and help prevent fraudulent transactions.

  • To maintain appropriate financial and business records.

  • To improve website usability, customer support, and operational performance.

  • To comply with applicable laws and respond to lawful requests.

We seek to use personal information for purposes that are reasonably related to our business operations and your interactions with us.

2.3 Order-Related Communications

We may contact you about order confirmation, payment status, shipping progress, delivery concerns, or customer service matters.

Where permitted, we may also provide promotional communications. Marketing messages will be handled in accordance with applicable requirements and any available unsubscribe or opt-out mechanisms.

You may contact us if you have questions about the communications you receive from our store.

2.4 Cookies and Website Technologies

Our website platform or service providers may use cookies and similar technologies where implemented.

These technologies may help the website:

  • Remember shopping cart contents.

  • Maintain essential website functions.

  • Recognize certain browsing preferences.

  • Understand website performance and visitor activity.

  • Improve navigation and the overall shopping experience.

You may be able to manage cookies through your browser settings. Disabling certain cookies may interfere with checkout, cart functionality, or other website features. Where required, appropriate consent mechanisms and choices will be provided for non-essential technologies.

2.5 When Information May Be Shared

We may disclose relevant information to service providers that help us operate our store, including:

  • Payment processing providers.

  • Shipping and delivery companies.

  • E-commerce platforms and website hosting providers.

  • Customer support and communication services.

  • Fraud prevention and security providers.

  • Professional advisers, auditors, or legal representatives.

  • Government authorities when required by law.

Information will be shared as reasonably necessary for the relevant business purpose, subject to applicable legal obligations and any relevant contractual safeguards.

We may also disclose information when reasonably necessary to protect our rights, investigate suspected fraud, address security concerns, or enforce our policies.

2.6 Sale and Targeted Advertising

BoldShineCo does not sell personal information in exchange for payment as part of its stated privacy practices.

Certain privacy laws use broader definitions of selling, sharing, or processing information for targeted advertising. If our actual website technologies or business practices fall within such definitions, we will provide the disclosures and choices required by applicable law.

2.7 Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, handle customer requests, maintain accounting records, resolve disputes, prevent fraud, and meet legal obligations.

Different types of information may have different retention periods. When information is no longer reasonably necessary, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable requirements.

2.8 Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, alteration, loss, misuse, or disclosure.

Nevertheless, no electronic storage or internet transmission system can be guaranteed completely secure. Customers should protect their email accounts and devices and avoid sending sensitive payment credentials through ordinary email.

If a security incident occurs, we will take appropriate steps consistent with applicable law.

2.9 Children's Privacy

Our store sells footwear intended for children, but the website's purchasing functions are intended for parents, guardians, and other individuals legally capable of completing purchases.

We do not knowingly seek to collect personal information directly from children under 13 without legally required authorization. If a parent or guardian believes that a child has submitted personal information to us, they may contact our support team so that the matter can be reviewed.

2.10 Your Privacy Rights

Depending on applicable law and the circumstances, you may be entitled to:

  • Request access to certain personal information.

  • Request correction of inaccurate information.

  • Request deletion of eligible information.

  • Obtain information about certain processing activities.

  • Opt out of qualifying targeted advertising or data-sharing activities.

  • Appeal a decision concerning a privacy request where such a right applies.

To submit a request, email [email protected] with the subject line “Privacy Request.” Please describe your request and provide sufficient information for us to locate the relevant records. We may need to verify your identity or authority before responding.

We will handle eligible requests within the period required by applicable law.

2.11 Third-Party Websites and Services

Our website may connect with third-party services used for payments, delivery, analytics, or other functions. Those providers may maintain their own privacy policies and information-handling practices.

BoldShineCo does not control all independent third-party websites or services. We encourage customers to review the applicable notices before providing information directly to those providers.

2.12 Florida Privacy and Data Protection

We handle personal information with regard to applicable federal and Florida requirements, including relevant provisions concerning the security of confidential personal information under Florida law.

The scope of individual privacy rights and business obligations depends on the applicable law and circumstances. This policy does not claim that a particular law applies to every customer or transaction.

2.13 Updates to This Policy

We may revise this Privacy Policy when our business practices, website technologies, service providers, or legal obligations change.

The updated version will be posted on this page with a revised effective date. Where required by law, we will provide additional notice or obtain consent before implementing material changes.

2.14 Privacy Contact

S K GAINESVILLE CORPORATION Attn: Privacy Inquiries 19697 Long Lake Ranch Blvd Lutz, FL 33558 United States Email: [email protected]